Getting started with Nova FTP:
Please see Introduction to Nova FTP
Registered users: please log in member area for priority support.
For unregistered users, support is limited to the installation procedure and basic features by emailing email@example.com
Feedbacks and Bug reports:
Please don't hesitate to adress any feedback or bug report to firstname.lastname@example.org (Whenever it's possible, please make sure to indicate how to reproduce the bug).
Please make sure to mention in all email the name and version of your operating system, as well as which Nova FTP version you are running.
FTP related RFC.